Costs & Information

Why are there different prices for shipping?

we work with MyParcel. For every country, size and weight they have a set fee. These fees differ from PostNL, the main Dutch postal service. 

Do you have Free Shipping?

Yes. We have free shipping available. 
– Utrecht Locals: Free Shipping (Check if your zipcode is applicable for free shipping at checkout)
– Free Shipping within the Netherlands from orders with a minimum amount of €100 
– Free Shipping within the EU from orders with a minimum amount of €120
– Free Shipping World Wide from orders with a minimum amount of €250

How Long will it take for my parcel to arrive?

We’ll do our best to hand over your package to the delivery services within 1-2 working days. That means you can expect your package within 5 working days from the day you’ve ordered. It is not uncommon to have it earlier. 

I only want to order 1 bag of Chai / Herbal Tea. Do I pay a full parcel price?

Within the Netherlands you won’t pay the price for parcels if we can fit it into a mailbox package. We alway go for that option if it’s possible. The shipping costs for mailbox packages are €4,50. 
Usually we can pack up to 3-4 bags into a mailbox package.

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